Customer Service Agent job in UAE – Salary $500 – $1,000 per month

Job Description

Customer Service Agent job in UAE – Salary $500 – $1,000 per month

Job Description

• Identify and assess customers’ needs to achieve satisfaction.
• Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
• Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
• Keep records of customer interactions, process customer accounts and file documents.
• Interact with the senior management to understand updated organizational policies and new products.
• Identify practical challenges in a project to rectify the issues for final delivery.

Skills

• Prior work exposure in the field of customer support and service.
• Adept in using customer relationship management software to offer the best client services.
• Good listening skills with fluent communication to address all concerns and doubts of the customers.
• Commendable presentation skills to convey important points to the audience effectively.
• Ability to multi-task, prioritize, and manage time effectively.
• Fluent in operating the latest computer software and online tools.

Preferred Candidate